Transact Integrated Payments Case Study

Ohio University

Transact Smartpay Delivers Results


"We had gone several years without credit card payments being an option for anybody. We launched SmartPay specifically to allow those seeking to pay with a credit card to do so." 

Carole Gilkey
Assistant Bursar, Ohio University

Flexible Management of Merchant Fees
Now the university is able to more closely manage merchant fees so its 30,000+ students can continue using debit/credit cards as tuition payment options

Increased PCI Compliance
Transact Payments made it easy to move credit card payments to an online portal and away from in-person acceptance, which reduces the risk of debit/credit card data loss

Easy Payment Reconciliations
Streamlined reconciliations make it easy for students by enabling quick access and management of their credit card payment funds


In order to avoid raising student tuition, Ohio University was searching for a way to reduce the merchant service fees associated with accepting credit card payments. The university wanted to continue offering its students the convenience of paying tuition and other fees using credit and debit cards, but with a built-in option to offset the university’s cost of accepting these types of payments.


Ohio University now uses Transact Payments’ payment processing solution, SmartPay, which offers the institution the flexibility to manage merchant service fees in one of three ways: (1) by absorbing the entire fee, (2) by absorbing a portion of the fee, or (3) by passing the entire fee onto the student. Having this choice enables the university to find a balance between affording costly service fees, and continuing to provide students with convenient payment options.

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