Streamline purchasing across campus by implementing a cloud-based ecosystem for dining, retail, and point-of-sale solutions. Provide students with contactless and mobile ordering options, as well as a cashierless checkout experience.
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As per Campus ID News, mobile-driven experiences are becoming a crucial factor for students when selecting a college.
Our research agrees, with 74% of students believing this would create a better college experience.
Students experience one-click purchasing from their favorite online retailer, the ability to schedule payments directly from their phone, the option to pay through the account or card of their choice anywhere and at any time, and the ability to expect visibility and transparency throughout the entire transaction.
So, many students expect colleges to provide a consumer-like experience. Students believe that considering ease of payment is essential when rating colleges.
Institutions are under immense pressure to improve their operational efficiency, cope with staffing shortages, and meet the expectations of students who are looking for a more connected and mobile-centric campus experience.
Join 450+ schools streamlining the acceptance of contactless payments across campus with one centralized, cloud-native solution and giving students a feature-rich shopping experience with Transact Cloud POS.
Our research discovered a major issue for college students on campus. On some campuses they are unable to use their phones for tuition or food payments.
Give your students what they CRAVE—a fast, secure ordering experience from their mobile phones.
Now, with 206+ institutions and 1,973+ locations implementing Transact Mobile Ordering, will your school be next?
Transact has integrated with Amazon to bring frictionless shopping to campus stores. From streamlining student payments with Transact Mobile Ordering to analyzing rich insights with Transact Cloud POS, Transact offers smooth integration with Just Walk Out technology at every touchpoint.
Transact Kiosks + Transact Cloud POS enables one place to manage campus-wide transactions, items, pricing, and reporting.
Self-service kiosks on campus let busy students quickly order, scan, and pay for small purchases, making it convenient for them. These kiosks can be freestanding or mounted on walls, tables, or counters.
Offering a contactless experience can help businesses keep shoppers engaged and satisfied. By reducing wait times and streamlining the ordering process, kiosks can help increase revenue and improve customer loyalty.
Transact Registers and Transact Cloud POS can integrate and manage cash registers on the campus. This includes retail stores, fast-casual restaurants, concession stands, food trucks, and more.
Our cloud-based POS system enables staff to handle campus-wide transactions, manage items, pricing, and reporting from a centralized location. Real-time sales data is accessible to staff, providing valuable insights into product offerings and pricing.
Transact Registers makes it easy to update menus and prices, keeping all registers up-to-date.
Give today's students an effortless and convenient on-campus and off-campus purchasing experience. Provide them multiple payment options through integrated terminals accepting mobile ID cards or Mobile Credential.
Students can use it to make cashless payments for items such as books, sports events, and food at university-approved stores.
Stay updated on industry trends and developments with Transact Campus Commerce blogs, covering thought leadership, client experience, and innovative campus solutions.
Chances are, many of you have opted in to receive automated emails or SMS (push notification) messages from a particular store, restaurant, or frequently used vendor. These messages can make our lives easier—for example, if you have an upcoming doctor or salon appointment, you can confirm and check in with just a few clicks. Or, if you order food delivery, you can receive tracking updates in real-time, so you know when to expect your meal.
In our modern fast-paced world, mobile ordering has become an essential service for universities looking to provide a convenient and efficient dining experience for their students. However, with the increasing demand for mobile ordering in higher education, it's important for campuses to ensure that their mobile ordering app is equipped with automated messaging capabilities.
It’s because of this demand that Transact Campus developed its Mobile Ordering solution, which includes flexible ordering features, a campus-wide loyalty and rewards component with rich capabilities for push messaging, automated marketing campaigns, intelligent upselling, targeted inbox announcements, surveys, and user feedback. Each feature was designed to improve the efficiency of meal ordering and delivery service on campus, all of which bring considerable value to our clients.
Automated messaging can help universities streamline their ordering process and provide a better user experience for students. Here are four ways automated messaging can be used in the Transact Mobile Ordering app:
By incorporating these automated messaging capabilities, universities can create a more efficient and user-friendly dining experience for their students. It’s important to keep in mind, though, that automated messaging should be used strategically and not excessively. Overuse of automated messaging can be perceived as spammy and annoying, which can ultimately hurt engagement and student satisfaction. By using automated messaging strategically and in moderation, universities can drive engagement, improve customer satisfaction, and ultimately drive more business to their dining services. Plus, our Mobile Ordering app integrates with the most popular third-party dining apps, so students have a wide range of options to choose from.
In addition to the capabilities mentioned above, other valuable features of automated messaging include:
Ultimately, universities need to master the art of sending the right message to the right user at the right time. Campus administrators need to meet students where they live, and where they live is on their phones. A recent university study revealed almost all Gen Z’ers (99%) own a smartphone, more than half spend nine hours or more in a typical day using their smartphones. Since students spend so much time on their devices, they are accustomed to receiving text updates and for the most part, read the messages they get. Automated messages, sent to users who have opted-in, have high open rates, up to 98%.
Transact’s recently published whitepaper, “Exploring Financial Habits and Technology Use Among College Students,” further supports the need for universities to meet the technology demands of Gen Z’ers. According to the study, students “crave more seamless and mobile friendly options. They expect all of these to be easily integrated into their digital experience and readily available whether they are on campus or engaging through remote learning and off-campus experiences. In fact, we found that 72% of all students say that technology is very important or somewhat important when deciding on which college or continuing education institution they want to attend.” And since frustration with paying for food on- or off-campus was one of the top student complaints, it makes sense to streamline that process using Mobile Ordering and automated messaging. Read more insights by downloading the whitepaper.
Automated messaging allows universities to send out messages to the masses or a select few, enabling campus dining processes to be faster, more organized, and more efficient. If your campus is not using Mobile Ordering and automated text messaging, you’re missing the opportunity to engage more with your students and communicate with them in real-time. Learn more by requesting a demo.
Guest blog contributor:
Jonathan Manna, Senior Product Marketing Manager, Integrated Payments & Campus Commerce
Read how the University of Montana enhanced campus-wide student dining with Transact Cloud POS, increasing the speed of service, providing open-check functionality, and improving the student experience.
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Learn how the one-card campus has enabled TAMUC to implement services including meal plans, vending, sporting events, flex spending, and off campus programs - all accessed through their TAMUC Lion Card.
Read MoreLet's have a quick 30-minute conversation on how your schools can join 540+ schools in providing your students with contactless and mobile ordering options and a cashierless checkout experience, and more with Transact Campus Commerce solutions.
